Wood Crafters
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Warranty Information


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LIMITED 12 MONTH WARRANTY (CRAFTSMANSHIP)
When connected to a residential structure, your Wood Crafters wood deck is warranted to be free from defects in materials and workmanship for a period of 12 months from the date of completion. This warranty is for the original purchaser only and is not transferable. This warranty covers the workmanship (such as poorly cut joints, sloppy fitting pieces, loose materials, and materials not installed to specifications), and materials defects (such as missing or loose knots, crooked lumber, excessive warp-age, and large splits). This warranty does not cover checking of the Wood (a check is a small surface crack that does not affect the structural ability of the wood). Checks do not go all the way through a board. Some checking of the lumber will occur and is unavoidable. Splits are larger cracks that go all the way through a board and may affect its strength. All grade stamps will be sanded down, and will fade to color of the board with some time. This warranty does not cover damage caused by any external forces. The original consumer purchaser shall be entitled to receive repair and/or replacement (at our option) of the defective material(s) at no additional charge within this warranty period. To make arrangements for this repair/replacement, the original owner must present this warranty along with the original purchase invoice to the address located above.

LIMITED 36 MONTH WARRANTY (STRUCTURAL)
When connected to a residential structure, your Wood Crafters wood deck is warranted against sagging, shifting, or otherwise settling due to materials failure or improper installation of materials for a period of 36 months. This warranty is good from the date of completion for a period of 36 months. This warranty is for the original purchaser only and is not transferable. This warranty covers the structure of the deck, from the surface of the ground up to but not including, the floor decking. This warranty does not cover sagging, shifting, or settling caused by any excessive loads (such as a hot-tub or pool) placed on the deck that were not specifically designed into the deck. This warranty does not cover cosmetic imperfections. This warranty does not cover damage caused by any external forces (such as settling ground, foundation repair, etc.), nor does it cover damage caused by forces of nature (such as earthquakes, excessive wind, etc.). The original consumer purchaser shall be entitled to receive repair and/or replacement (at our option) of the defective material(s) at no additional charge within this warranty period. To make arrangements for this repair/replacement, the original owner must present this warranty along with the original purchase invoice to the address located above.

Note:
Additional warranties may apply where alternative materials are used in the construction of your deck. These will vary depending on the product and the manufacturer.

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Last Updated: June 9, 2011
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